Privacy Policy – Crazy Dukan by Android Mobile Store

Your privacy is important to us. This Privacy Policy explains how Crazy Dukan by Android Mobile Store collects, uses, and protects your information when you visit https://crazydukan.com.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect personal information only when necessary to provide our products and services.

Personal Information

This may include:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address

Order Information

When you place an order, we may collect:

  • Order details
  • Delivery address
  • Transaction information

Device & Technical Information

We may automatically collect certain technical data such as:

  • IP address
  • Browser type
  • Device information
  • Pages visited

This data helps improve website performance and security.

2. Payment Data

Crazy Dukan does not store or process payment card details on its own servers.

All transactions are processed securely by PCI‑DSS compliant payment gateways, including:

  • Razorpay
  • PayU
  • Cashfree

These payment providers handle all sensitive payment information according to their own privacy policies.

3. How We Use Your Information

We use collected information for the following purposes:

  • Processing and delivering orders
  • Sending order confirmations and updates
  • Providing customer support
  • Preventing fraudulent transactions
  • Improving website functionality

We do not sell, rent, or trade customer personal data to third parties.

4. Data Retention & Security

We retain personal information only for as long as necessary to:

  • Complete transactions
  • Provide customer service
  • Comply with legal requirements

We follow commercially acceptable security practices to protect data from:

  • Unauthorized access
  • Disclosure
  • Modification
  • Destruction

5. Cookies

Our website uses cookies and similar technologies to improve the user experience.

Cookies may be used for:

  • Maintaining login sessions
  • Remembering user preferences
  • Website analytics and performance tracking

Users can disable cookies through browser settings, though some website features may not function properly.

6. External Links

Our website may contain links to external websites that are not operated by Crazy Dukan.

We are not responsible for the privacy practices or content of third‑party websites. Users should review their privacy policies separately.

7. User Rights

Users have the right to:

  • Request access to their personal data
  • Request correction of incorrect information
  • Request deletion of personal data (where applicable)
  • Withdraw consent for certain uses

To make such requests, please contact us at:

📧 support@crazydukan.com

8. Legal Compliance

Crazy Dukan complies with the Information Technology Act, 2000 and applicable rules related to data protection and sensitive personal information in India.

This Privacy Policy should be read together with our Terms & Conditions, Refund Policy, and Shipping Policy.

9. Contact Information

If you have questions about this Privacy Policy or how we handle personal data, please contact us:

Crazy Dukan by Android Mobile Store
Shop No.5, Near Sadiya Talkies, Paithan Gate
Aurangabad – 431001, Maharashtra, India

📧 support@crazydukan.com
📞 +91 98222 20161

Customer Support Hours
Monday – Saturday
10:30 AM – 6:30 PM

10. Consent

By using this website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

If you do not agree with this policy, please discontinue use of the website.