Terms & Conditions – Crazy Dukan by Android Mobile Store

This website is owned and operated by Crazy Dukan by Android Mobile Store, a registered Sole Proprietorship under the laws of India.

Business Details

Crazy Dukan by Android Mobile Store
Shop No.5, Near Sadiya Talkies, Paithan Gate, Aurangabad (431001), India
Email: support@crazydukan.com
Phone: +91 98222 20161
Website: https://crazydukan.com/

By accessing or using this website, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services.

1. Introduction

Welcome to Crazy Dukan by Android Mobile Store. These Terms of Service (“Terms”) govern your use of our website https://crazydukan.com (“Service”).

By using this website, you agree to these Terms along with our Privacy Policy, Refund Policy, and Shipping & Delivery Policy (collectively “Agreements”). If you do not agree, please discontinue use of the website.

2. Business Model & Products

Crazy Dukan by Android Mobile Store is an Indian online retailer dealing in:

Mobile accessories
Chargers
Drones
Electronic gadgets

We sell only 100% genuine, brand-new, and authorized products sourced from verified distributors and brands.

We do not sell refurbished, used, or counterfeit goods.

3. Purchases & Payments

When you make a purchase through our website, you agree to provide valid and accurate payment and contact details.

Payment Methods

UPI
Debit Card
Credit Card
Net Banking
Partial Cash on Delivery

All online payments are securely processed through PCI-DSS compliant gateways such as:

Razorpay
PayU
Cashfree

All prices displayed on the website are in Indian Rupees (INR) and are inclusive of applicable GST.

4. Partial Cash on Delivery (Advance Payment)

To confirm COD orders, Crazy Dukan may request a small advance payment during checkout.

This advance helps verify genuine orders and cover packing and handling costs.

COD Rules

Advance amount is displayed during checkout
Remaining balance is payable at delivery
If Crazy Dukan cancels the order before dispatch, the advance will be refunded within 7–10 working days
If the order is dispatched, the advance becomes non-refundable

Customers who refuse delivery after dispatch may lose COD eligibility in the future.

5. Refund & Replacement Policy

We primarily offer product replacement for defective or damaged items.

Refunds are considered only if:

Replacement product is unavailable
Product is damaged on arrival (verified via photos)
Order is cancelled by Crazy Dukan before dispatch

Approved refunds are processed within 7–10 business days.

6. Shipping & Delivery Policy

Orders are processed within 1–3 working days after confirmation.

Courier Partners

Bluedart
Delhivery
Shiprocket (logistics platform)

Estimated Delivery Time

2–7 working days depending on location

Tracking details are sent via SMS or email after dispatch.

Crazy Dukan is not responsible for delays caused by courier networks, natural disasters, or unforeseen events.

7. Warranty & Product Authenticity

All products sold by Crazy Dukan are 100% genuine and brand new.

Some products may include manufacturer warranty depending on the brand.

Customers must retain their invoice for warranty or service claims.

We do not deal in refurbished, cloned, or counterfeit products.

8. Customer Support

For order issues or payment queries contact:

📞 +91 98222 20161
📧 support@crazydukan.com

Working Hours:
Monday – Saturday
10:30 AM – 6:30 PM

9. Governing Law & Jurisdiction

These Terms are governed by the laws of India.

All disputes related to this website shall fall under the jurisdiction of the courts in Aurangabad, Maharashtra.

10. Force Majeure

Crazy Dukan shall not be liable for delays caused by circumstances beyond reasonable control including:

Natural disasters
Strikes
Lockdowns
Transport disruptions

11. Amendments to Terms

We may update these Terms at any time. The latest version will always be available on this page and will become effective immediately upon posting.

12. Acknowledgment

By using this website or placing an order, you confirm that you have read, understood, and agreed to these Terms & Conditions.